Knowledgebase : Novohit English
Here's how to clear your cache and cookies if you're using Windows: For Internet Explorer 8 and 9: Click Tools near the top of the browser.. Click Safety, and then click Delete browsing history. Select the Cookies check box, and then click Delete. For Safari 5: Here's how to clear your cache: Click Safari. Click Empty Cache. Click Empty. Here's ...
Novohit's POS can operate on virtually any professional-grade POS Touch hardware that complies with the following technical specifications: SPEC MINIMUM NOTE RAM 8 GB * 8GB is the minimum RAM recommended for any workstation operating with Novohit * Hard Drive 80 GB @ 7,200 RPM OR SSD (SOLID STATE DRIVE) * 50% of free space...
* Email From should correspond to SMTP user, if you want that the recepient can reply to a different address than the sender's use reply-to. * Use SSL or TLS and secure port connections, avoid port 25. * Use authentication connections with user and password. * Use SMTP, in Novohit you can setup an SMTP server at Configurations > Setup SMTP ...
Make sure TSW Interfase is active at: Configurations → Interface Monitor → Select Reservation Processor with the Pencil → Activate.
For any of novohit's Cloud Computing Services and/or Operative Suppor service, an essential requirement is that broadband INTERNET ACCESS with a minimum speed of 4MB (or 5MB in the USA, Canada and the EU) both for upload and download speeds. Certain Novohit installations require Fixed or Static IP. Internet Access must be used only be the adminis...
YOUR HARDWARE SUPPLIER MUST PROVIDE THE FINAL TECH SPECS. BEFORE PURCHASING A SERVER, YOU MUST SEND YOUR PROVIDER’S TECH SPECS VIA TICKET TO HELP.NOVOHIT.COM Please download the document from this link [https://drive.google.com/a/novohit.com/file/d/1Jcg1COpc5hvd0Nw4QpVdjbEC0OD_X0dZ/view?usp=sharing]. Check with your local HP provider if they meet...
The ICMP Echo protocol [http://tools.ietf.org/html/rfc792] (usually known as "Ping") is mostly harmless. Its main security-related issues are: * In the presence of requests with a fake source address ("spoofing"), they can make a target machine send relatively large packets to another host. SOLUTION: Note that a Ping response is not substanti...
> Due to high demand on Electronic Accounting and Electronic > Invoicing, our development staff will not be reviewing development > requests until Feb. 2015. FEATURE REQUESTS AND ROADMAP POLICY We maintain an official policy document about this on this link [https://help.novohit.com/helpdesk/index.php?/Knowledgebase/Article/View/164/31/how-we-han...
> I would like bookings to always be pending until I review them to confirm them. This is possible with hotelRSV. Payment with credit card is an optional method of guarantee. You can accept other methods like "pay at the hotel", "wire", "bill me later" or simply a "handshake guarantee". Each guarantee or payment method will have a status as...
> IMPORTANT THIS TASK MUST BE DONE BY PERSONNEL WITH BASIC TRAINING > IN LINUX. Rebooting your server every 25 days is a good practice and maintenance task. Authorized personnel with basic training and knowledge of Linux OS and Server Hardware must follow the following procedure. The client or user executing this procedure is the sole responsibl...
The software industry is constantly evolving: new functionalities, better performance, enhanced security. Novohit is a web-based (cloud) platform that runs on Linux, one of the most stable, robust and widely used Operating Systems in the world [http://en.wikipedia.org/wiki/Linux]. In order for Novohit to stay at the forefront of the software in...
Novohit and hotelRSV is a comprehensive ERP Software used by several organizations all around the world. That means we receive a lot of great feedback, suggestions and wishes from customers of all shapes and sizes. Unfortunately, this means we need to say 'no' a lot more than we would like. In fact, in many cases we are unable to provide a respon...
IMPORTANT: After Heartbleed's vulnerability patch, our network requirements have changed and previous configurations do not provide security. It is your responsability to adopt the new schema to avoid breach of information or potential atacks caused by Heartbleed. RECOMMENDED MODEM You can keep your current modem (the one provided by your ISPs or...
As of November 1st 2014, all our certificates are issued with SHA-2, more information at our notifications center [https://help.novohit.com/helpdesk/index.php?/News/NewsItem/View/94/security-update-migration-to-sha-2-ssl-certificates-for-novohit-and-hotelrsv]. As of January 1st 2014, all our clients must adopt SSL certificates for https secure co...
This article coveres thoroughly how to activate TripConnect CPC campaigns: click here to read [https://www.hotelrsv.com/news/2015/06/30/how-to-setup-tripconnect-cpc-campaigns/].
Initial Search Screen Room Results List Confirmation Screen
POS automatic printers are slow or take several minutes to print. This is a common issue of the Windows PC with Spooler when there is high demand. novohit Server manages fast printing, but the PC is usually a bottle neck. PLEASE FOLLOW THIS RECOMMENDATIONS Change the Spooler management in Windows by disabling the spooler. This way printer co...
How to drill down on data in Novohit reports: MAC On Mac OSX, you must use Safari and Adobe Acrobat. For information on how to configure your Mac, please visit: https://helpx.adobe.com/acrobat/using/display-pdf-in-browser.html#id_48998 [https://helpx.adobe.com/acrobat/using/display-pdf-in-browser.html#id_48998] WINDOWS On Windows (7 Pro onwar...
REQUIEREMENTS ------------------------- * Static (fixed) Public IP and FQDN (Fully Qualified Domain Name) provided by novohit (e.g. novohitmyserver.net). If you do not know your FQDN contact our help desk. * Compatible Router, please check the following list of compatible Network Router [https://help.novohit.com/helpdesk/index.php?/Knowledgeb...
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