Novohit® Chile only generates VAT charges in operations performed by users. We explain the procedure for the calculation of VAT and some situations that may arise due to incorrect operations:
1.- The VAT of the charges of an account are generated each time a user enters the "Account Management" option and selects the Room of the account he/she wishes to modify (consult, apply charges, invoice, etc.).
2.- When the user leaves the account, he/she was manipulating by means of the "Exit" button, the VAT charges of that account are eliminated.
3.- This dynamic handling of the VAT is due to the fact that until the moment of the payment of the account the conditions of application of the VAT can vary (payment in dollars or national currency, national or foreign guest, etc.) and for administrative effects the VAT must be applied on the date of the payment.
4.- At the moment of the checkout and just before the payment, the VAT to be applied to the account is recalculated again according to the client's condition of National or Foreigner and as a verification that the amount of VAT is the correct one.
5.- As mentioned in points 1 and 2, if two users consult and/or modify an account at the same time, this can generate confusion in the taxes shown in the account statement, for example, if one of the users releases the account consultation (eliminating the applied taxes) and subsequently the other user who continues working with the account prints an account statement, the taxes may be incorrect or not appear at all.
As mentioned in point 4, this situation can only occur in the printing of the account and not in the checkout.
Therefore, it is important that users respect the warning that the system gives them in the sense that another user is using an account and that when they release the account they use the "Exit" button, because if they do not do the latter, the warning message will continue to appear even if no user is using the account, generating that users do not know when to take this warning into account.