Group Management

This option allows you to manage groups, allowing you to make the following changes:

Creation of Groups.
Change of Main Accounts.
Group and Ungroup Rooms of a Group.

To enter, go to Front Office → Reception Cashier → Group Management.
When you enter the screen, you will find two sections:

1. Define Groups, in this section you will be able to:
   

1. Create a New Group.
   
2. Rename an Existing Group.
   
3. Change the Main Account.
   

3. Active Groups, shows those groups that are in house, to modify or edit any of them, click on the Pencil icon located to the left of the group to be modified.
   

Create a Group

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A group can be created automatically from the reservation. In case a reservation contains several rooms, they will be kept as a group at the time of Check-In (see Registration / Groups section). Once the group has been registered, you must:

Verify the main room and change it, if necessary, by default Novohit will assign the first room registered as the main room.
Verify that there is no missing room to be grouped, if not, you must group it as indicated in the next section.

When creating a group, all rooms will be interconnected through the Folios of Various allowing the charges made in the grouped rooms to be transferred to the main room.
In case you need to separate extra charges from the charges that should go to the main account you should use the Folios of Various.

Group Rooms

In the Define Groups section, type the name of the group.

Select a room from the drop-down list that will be the main room of the group.

Click the Create Group button.

The Select Group Rooms window will be displayed where you will see all the rooms that are registered and do not belong to another group, select each of the rooms that belong to the group and click on the Modify Group button.

On the right side of the screen, you will see the Group section with the assigned name and main room number, the guest's name and the list of rooms belonging to the group.

Delete one or more Rooms from a Group

In the Active Groups section select the group to be modified by clicking on the Pencil Icon.

The lower window with all the rooms in the group will be displayed.

Remove the selection from the room(s) you wish to ungroup.

Click on the Modify Group button.

You will be able to verify in the Group section that the changes are correct.

Rooms that are ungrouped will take with them all the charges that belong to that room, so you will have to verify that the consumptions are in the correct accounts.
Novohit will always have the charges for each room identified and will automatically carry them with it when rooms are grouped or ungrouped.

Modify or Delete a Group

In the Active Groups section, select the group you want to modify or delete by clicking the Pencil icon.

Once selected, the Select Grouped Rooms window will be displayed, showing all rooms currently associated with the group. From this window, you may group or ungroup rooms, following the procedure described in the previous chapter.

Additionally, the Group Definition window will be enabled, where the Group and Master (Master Room) fields will be displayed and can be modified as needed.

After making the desired changes, click the Update button to save the modifications.

If you wish to delete the group, click the Delete button instead of Update.

When the group is deleted, all rooms will be automatically ungrouped, and each room will retain its corresponding charges and consumptions, remaining as individual accounts.

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