Modify Point of Sale Payment

Modify Point of Sale Payment

The procedure to correct or modify the payment at the Point of Sale is as follows:

Cancel the Payment

Perform the following steps:
  1. Log into the Point of Sale, accessing the system in Point of Sales → POS Touch Screen.
  2. Choose the Point of Sale of the account to which the payment will be cancelled by clicking on the corresponding one.
  3. Click on the Icon  to show the accounts paid on the day.
  4. Click on the account to which the payment will be modified.
  5. Cancel Payment by clicking on the icon.
  6. Confirm the cancellation of the payment by clicking on the Cancel button.

Register the Payment with the New Data

  1. The status of the account returns to Open Account, to choose it again click on the icon where the account is displayed.
  2. Choose the account to which the payment will be recaptured by clicking on the account.
  3. Click on the icon to print.
  4. To capture the new payment click on the icon.
  5. Capture the payment.
  6. Make the invoice.

Considerations:

  1. When cancelling the payment of an invoiced account, the invoice is automatically cancelled.
  2. This procedure can be performed before the closing of the day.
  3. The user's role must have Cancel Payment enabled. 

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