This module is used to modify any guest registration data including their stay and the rates that apply on a daily basis.
To enter this menu, you must go to: Front Office → Reception → Modify Registration
You can indicate search parameters to find the desired room, these parameters can be:
Last nameName
Agency
Group
If you know the room number you can indicate it and press the Search button to access directly to that room, otherwise all the rooms that meet the search parameters will be displayed.
Within the registry you will be able to modify all the information that was registered from the reservation or at check in. You will be able to modify the reservation holder and add or remove companions.
Once the modifications have been completed, click on the Save button.
When a stay is extended, either in the Extend Stay provided in Modify Registration or in Night Audit, the system will assign to the new day of stay the same rate of the last previous day of stay regardless of the Rcp_Rates_Reg_Ext parameter setting.