This module is used to modify any guest registration data including their stay and the rates that apply on a daily basis.
To enter this menu, you must go to: Front Office → Reception → Modify Registration
You can indicate search parameters to find the desired room, these parameters can be:
Last nameName
Agency
Group
If you know the room number you can indicate it and press the Search button to access directly to that room, otherwise all the rooms that meet the search parameters will be displayed.
Within the registration you will be able to modify all the information that was registered from the reservation or at check in. You will be able to modify the reservation holder and add or remove companions.
Once the modifications have been completed, click on the Save button.
When a stay is extended, either in the Extend Stay in Modify Registration or in Night Audit, the system will assign to the new day the same rate of the last previous stay regardless of the Rcp_Rates_Reg_Ext parameter setting.
Consult Log of Registration Changes
To review all transactions made on a Record (Home Room), you must enter the record using the Pencil icon (Edit). Once inside the reservation, go to the icon.
icon in the first Log column of the Room Grid:
A window will open showing all changes to the record since its creation (check-in):