Post Pending Calls
In order to post the calls (send the call from the scheduler to the guest's account), it is necessary to be at the computer where the Tartel® Scheduler is installed; in remote cases a Team Viewer session can be used (Id and Password of the computer where you are located are required).
It is suggested to verify that the Novohit® Tartel® interface is activated.
1.- Enter the Tartel® Tarificador by double clicking on the TARTEL® icon and the main screen will be displayed.
2.- To Access the module. Go to Utilities → Host Interface
3.- Click on the Front-end Interface Support Module section and click on the Call Forwarding tab.
4.- Select calls that are pending to be posted, to be sent to post by clicking on the box that precedes the record and type a "P".
5.- To send all the calls that appear on that page, you can click on the letter "P" in the window. This action can be done for the other pages.
6.-Click on the Process button and the system will send the pending records, before doing so Tartel® will ask you to confirm your choice indicating that the process will take a few minutes and that it cannot be interrupted.
When sending calls to Novohit® (Front Office), it sends the acknowledgment that the call was posted, the call will disappear from the window, if not, it will remain in the window and will only disappear until it manages to be posted or deleted.