Same hotelRSV Reservation Code but Different Reservation Code in Novohit
Same hotelRSV Reservation Code but Different Reservation Code in Novohit
When a client has difficulty confirming their reservation with Credit Card payment from the Web App, more than one reservation code is generated in Novohit but same hotelRSV reservation code.
You should consider the reservation "Accepted" as the system does not cancel reservations, you can only cancel them manually.
You can check the times you tried to make the payment from Report: Reservations → Reports → Credit Card Transactions.