SMS Consent Policies

SMS Consent Policies

Purpose

This document serves as proof of consent for sending SMS messages to customers using our SaaS software for reservations or purchases, in compliance with applicable laws (e.g., TCPA in the U.S.).

Consent Statement

By providing your mobile phone number during the reservation or purchase process, you expressly consent to receive SMS messages from Novohit regarding:

  • Confirmation of your reservation or purchase

  • Updates or changes to your reservation or order

  • Reminders for upcoming reservations

  • Promotional offers related to our services (optional)

Opt-In Process

  • Collection: Your mobile number is collected during the reservation or purchase process via our SaaS platform.

  • Explicit Consent: You will be presented with a checkbox or similar mechanism to confirm your agreement to receive SMS messages. Example:

    • "I agree to receive SMS messages from Novohit for order confirmations, updates, and reminders. Message and data rates may apply."

  • Optional Promotional Messages: A separate opt-in will be provided for marketing messages:

    • "I agree to receive promotional SMS messages from Novohit."

Opt-Out Process

  • Unsubscribing: You may opt out of SMS messages at any time by replying "STOP" to any message.

  • Confirmation: Upon opting out, you will receive a final message confirming your removal from our SMS list.

Terms

Compliance

Novohit complies with all applicable SMS regulations, including the Telephone Consumer Protection Act (TCPA) and other regional laws. We will maintain records of your consent for compliance purposes.

Contact

For questions or to withdraw consent, contact us at help.novohit.com


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