To modify the confirmation email templates, you can:
- request Twig files (which is a variant of HTML) which is free of charge.
- you can request the changes to the Novohit design staff, subject to additional cost according to our SLA from 1 Base Cost Unit per Template.
If you requested the files, you should consider the following:
General Instructions of Editing Twig Post Template File
What they CAN do:
- .twig files are a variant of HTML, you can modify the file extension by changing. twig to .html and vice versa.
- They can modify styles and layout
- They can add images as long as they are stored on their own server with SSL security certificate (i.e. it must be HTTPS). It is suggested that you are storing images on a server or static storage service controlled by you to facilitate future compatibility.
What you may NOT do:
- You must not modify variable names.
- Do not add new variables
- You must not modify cycles or conditionals
Recommendations:
Follow the best practices for email template design and programming. Your marketing/design agency probably already knows these practices. Reference:
https://stackoverflow.com/a/21437734 Special cases
For Hotel Reservation Confirmation RSV010 mailings
The main file is RSV010_IDHOTEL.twig. This contains the general templet of the reservation.
The RSV010s1_IDHOTEL.twig file contains only the templet of the reserved rooms.