TripConnect by Tripadvisor HotelRSV

TripConnect by Tripadvisor HotelRSV

Check if you Qualify


1) Check with your Tripadvisor agent or go to Cost-per-Click: Rate & Availability Marketing on Tripadvisor to verify if you have TripConnect enabled.
Novohit - hotelRSV is now ready to be used with TripConnect.
2) Place a ticket at help.novohit.com in the hotelRSV department to request the activation of the module.

Start the Connectivity Process


If you are already connected, you can go to: https://www.tripadvisor.com/CostPerClick and start the connectivity process. During the activation process, you must select your Reservation (booking) engine provider: Novohit / hotelRSV - Hive Technology Inc.
Place a ticket in the hotelRSV department indicating that you are initiating the connectivity process.

TripConnect Rates do not match the Rates on the hotelRSV Extranet


It is normal for TripConnect and hotelRSV during the first activation process to show you erroneous rates on purpose to ensure that you are indeed checking thoroughly.
Although uncomfortable, it is beneficial to make sure you are paying proper attention during the activation process.
When this happens, at the bottom of the screen there is a button labeled "INCORRECT", you should click on that button if the rates displayed are not the true rates. When the rates shown are correct, click on CORRECT and follow the instructions.
Remember that the rates displayed in my.hotelrsv.com (Extranet) seasons are the same used for: Web, Mobile, Facebook and Tripadvisor for all currencies and for all seasons.

IMPORTANT!


Since you pay per Click on tripadvisor.com we ask you NOT TO CLICK on BOOK NOW.
Even if you want to test or make a small test, do not do it!
We kindly request that you DO NOT CLICK on the tripadvisor results as they will consume all the credit, and your guests will no longer be able to see the results.
Our system monitors the source of the clicks, and as determined in our SLA, it is forbidden to click on the campaigns, please avoid service interruptions.