Verify Room Transactions from Previous Days
To review the Transactions/charges of a room from previous days, the following reports are issued:
1.- Balance in Guest Account: Locate the room, date of arrival and departure, depending on the stay of the guest in the room the rental sheet would be issued again. Front Office → Reception Cashier → Reports → Balance in Guest Accounts List.
2.- Room Changes: It will show if there was a change of the guest to another room. Front Office → Reception → Reports → Changes of Room
3.- List of Charges for the Day - Summary and Detail: Check room charges for the period required. Front Office → Reception Cashier → Reports → List of Charges for the Day - Summary and Detail
4.-Verify in the Miscellaneous Folios: in the statement of the corresponding miscellaneous folio verify the charges of the List of Charges for the Day - Summary and Detail
Transactions recorded in the rooms cannot be deleted. When a check out is made and there are no transactions in the statement, it is because the transactions were changed to another room or sent to a miscellaneous folio.
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