Front Desk
Rooms Availability
To make a total availability inquiry go to: Front Office → Reception → Room Availability The application will display two sections: Search Availability of Rooms: allows you to filter availability according to the available parameters. Verification of ...
Reports of Reception
To view the reception reports, select: Front Office → Reception → Reports. Field Observations Registered Guests This report will show all guests at home as of the choosed date. You can combine the following parameters as required to make the query ...
Room Count
Room count is an online query of the hotel status at the time of the query (date and time) Go to: Front Office → Reception → Room Count. The Room Count query will be displayed: Fields Description Room Type This column shows all room types. Occupied ...
Preassignment of Rooms
Preassignment of Rooms allows you to assign rooms to a reservation prior to arrival. Preassignment of Rooms helps the operation in the following aspects: Optimizes: guest check-in by improving Check-In service. Increases: the possibility of ...
Web Check-In or Fast Check-In (FCI)
Novohit Fast Check-in, allows your guests to perform Web Check-in from their mobile or PC from anywhere. The guest won't need to download any App. This is an additional functionality, check if you have this module in the help platform ...
Register Guest or Group
This module is used to register guests at the hotel (Check-In), you can register a guest with or without reservation (Walk in). To register a guest, you must go to Front Office → Reception → Register Guest or Group When you log in, you will see a ...
Change Room
This application is used to change a guest from one room to another available room. To access it, select: Front Office → Reception → Change Room When the screen opens, you will find the following: Search window, where you can define parameters to ...
Room Status
To check the status, go to: Front Office → Reception → Rooms Status This option shows graphically the Reception Status assigned to each room of the hotel for the indicated date. By default, the status for the current day is shown, but any other past ...
Free Nights
This application allows you to tell the system if any nights of the guest stay will not be charged, regardless of whether or not a rate has been assigned for that day. To assign free nights, go to: Front Office → Reception → Free Nights You will see ...
Guest History
This option allows you to view, create, modify, and merge guest data in the guest history, which can be used when making reservations or registering rooms. To access it, select: Front Office → Reception → Guest History. In this application, three ...
Extend Stay Expected Departures
This application reviews all the rooms that are scheduled to check out on the current day and extends their check-out date by one day, i.e., it updates the stay of those guests who do not notify that they will stay one more night. This process is ...
Modify Registration
This module is used to modify any guest registration data including their stay and the rates that apply on a daily basis. To enter this menu, you must go to: Front Office → Reception → Modify Registration When accessing the Modify Registration ...