Front Desk
Rooms Availability
To make a total availability inquiry go to: Front Office → Reception → Room Availability The application will display two sections: Search Availability of Rooms: allows you to filter availability according to the available parameters. Verification of ...
Reports of Reception
To view the reception reports, select: Front Office → Reception → Reports. Field Observations Registered Guests This report will show all guests at home as of the current date. You can combine the following parameters as required to make the query ...
Room Count
Room count is an online query of the hotel status at the time of the query (date and time) Go to: Front Office → Reception → Room Count. The Room Count query will be displayed: Column Description Room Type This column shows all room types. Occupied ...
Preassignment of Rooms
Preassignment of Rooms allows you to assign rooms to a reservation prior to arrival. Preassignment of Rooms helps the operation in the following aspects: Optimizes: guest check-in by improving Check-In service. Increases: the possibility of ...
Web Check-In or Fast Check-In (FCI)
Novohit Fast Check-in, allows your guests to perform Web Check-in from their mobile or PC from anywhere. The guest won't need to download any App. This is an additional functionality, check if you have this module in the help platform ...
Register Guest or Group
This module is used to register guests at the hotel (Check-In), you can register a guest with or without reservation (Walk in). To register a guest, you must go to Front Office → Reception → Register Guest or Group When you log in, you will see a ...
Change Room
To enter, go to: Front Office → Reception → Change Room When the screen opens, you will see the following: In the Search window, you can indicate parameters to find the desired room, these can be: Room Last Name First Agency Group In case you know ...
Room Status
To check the status, go to: Front Office → Reception → Rooms Status This option shows graphically the Reception Status assigned to each room of the hotel for the indicated date. By default, the status for the current day is shown, but any other past ...
Free Nights
This application allows you to tell the system if any nights of the guest stay will not be charged, regardless of whether or not a rate has been assigned for that day. To assign free nights, go to: Front Office → Reception → Free Nights You will see ...
Guest History
This option allows you to consult and save guest history data, which can be used at the time of booking or rooms registration. To enter, go to: Front Office → Reception → Guest History The following options are available: Guest Information: You will ...
Extend Stay Expected Departures
This application reviews all the rooms that are scheduled to check out on the current day and extends their check-out date by one day, i.e., it updates the stay of those guests who do not notify that they will stay one more night. This process is ...
Modify Registration
This module is used to modify any guest registration data including their stay and the rates that apply on a daily basis. To enter this menu, you must go to: Front Office → Reception → Modify Registration You can indicate search parameters to find ...