Define Packages

Define Packages

Front Office Packages are a tool that allows the Hotel to make programs with multiple service/product components to a stay (Registration).
Notes
When applying the charge for a package (e.g. during the Night Audit), the system recalculates the amounts to be applied to each detail
of the package proportionally, according to the original amount defined in the package and the amount of the charge being applied for
the package. The new amounts corresponding to each component are subtracted from the total amount of the charge, and if there is a
differential to be applied, it is charged using the concept defined for room rentals. 
This module defines the packages that can be applied to reservations, go to: Front Office → Reservations → Define Packages

On the screen you will see three sections with the following information:
  1. Add/Edit Packages
  2. Search Packages
  3. Registered Packages

Add/Edit Packages

Add/Edit Packages section allows creating the package name with the following parameters:



Field
Description
Package
Allows you to select the type of Rate to be used for the package.
Package Name
Defines the package name.
Enable
Indicates whether the package is in operation (enable).
Currency
Type of currency to be used in the package to be created.

Info
Package rates are handled in the same way as room rates, i.e., the rates assigned by the agencies in their seasons are applied and the type of currency depends on the currency of the agency. This allows, among other things, that the same package can be sold at different prices by many agencies depending on the date of sale and avoids having to define the same package many times if you want to sell it at different prices.


Rate per Day
This box has two exclusive functions:
  1. Checking this box indicates that the package rate will be charged each day of the booked stay.
  2. Unchecking this box indicates that only one charge will be made on the first day and will apply for the total stay.
Buttons

  1. Save: Saves the information entered.
  2. Delete: This button appears only when a package is selected for editing and allows deleting the selected package.
  3. Ignore: Deletes the changes made and returns the screen to the home screen.
Alert
Rate per Day
For the correct application of the packages, there must be coordination between the sales, reservations and reception areas.

Search Packages

This section allows you to search for packages with the following parameters:



Parameters
Description
Package
Type the name of the package to search for.
Status
Select the status in which you want to perform the search:
  1. Enable: This parameter is the default; it indicates that the search will only include active packages.
  2. Inactive: The search will only include inactive packages.
  3. All: it is used when the status of the package to be searched is not known.

Registered Packages

The Registered Packages section lists all the packages you have.



Field
Description
Op
Allows you to select a package to add components.
Invoice Concept
This is the concept that Novohit will use when charging a package to the guest's account.
Package Name
This is the name of the registered package.
Currency
If you specify the currency used in the package, the currency type you can use depend on the currency types used in Novohit.
Total Amount
Displays the value of the package that is equal to the sum of its components.
Per Day 

  1. If checked, the checkbox indicates that the package will be charged per day.
  2. If not checked, the checkbox indicates that the package will be charged per stay.
To add components to a package you must select it by clicking on the Yellow Pencil icon, the Add/Edit Components of Packages section will be
displayed:



Field
Description
Package Name
Displays the name of the selected package.
Component

  1. It is a drop-down list of components; you must select only those with PQT or PRG termination.
  2. These concepts are previously defined according to the hotel policies.
  3. If you require a new concept, you must request its creation at help.novohit.com.
Its Variable
This checkbox indicates whether the component being added will be able to vary when the package is discounted. It is recommended that at least one component of a package be variable.
Alert
The Variable parameter will allow you to modify the sales value of the Package, allowing the concept that has the Variable characteristic to absorb the price modification when a discount is made to the package or when an additional surcharge has to be made.

If a package component is not assigned as "Variable" the system will have this behavior: if the package is assigned to a room with a rate different from the one defined in this section, the rental charge will not be made, because the system will not find any component that is Variable.

It is recommended that this checkbox only applies to the Rent/Room concept and that you add it each time you create a package.
Quantity
The quantity to be considered for each component, for example:
  1. In double room the amount should be one (1).
  2. In meals the amount could be two (2).
Amount
Enter the amount or rate of the component, this amount must be per unit Novohit automatically performs the calculation depending on the number of components (previous line).
Info
Package rates are handled in the same way as room rates, i.e., the rates assigned by the agencies in their seasons are applied and the type of currency depends on the currency of the agency. This allows, among other things, that the same package can be sold at different prices by many agencies depending on the date of sale and avoids having to define the same package many times if you want to sell it at different prices.

The price captured in the package definition is used as a basis for re-calculating the price of its components when a different rate is applied to the rate at which it was defined. In other words: the prices defined in this section are to be able to define the percentages of each component, while the package prices in each Season are the selling prices, so that they can be sold at different prices according to each season, just as the rooms.

The percentages of each component are used to recalculate the amount of each component item at the time of charging with the new total price of the package.
Button Add
Button Ignore
Button Delete
Add: Saves the information of the added component.
Ignore: Deletes the changes made to leave the form ready to start a new capture.
Delete: This button appears only when a component is selected for editing and allows deleting the selected concept.
Notes
Remember that when you charge a package you are actually charging each of its components in order to have the income broken down.

Edit Package

Select: Front Office → Reservations → Define Packages

The screen described above will appear.
Go to the Registered Packages section and select the package to change by clicking on the Edit Icon located just to the left of the package line.
You will see the package information displayed in the bottom section.
In the Add/Edit Packages window you will be able to modify the Name, Currency, Enable/Disable.
In the Add/Edit Components of Packages window you can add or remove components to the package.
In the Package Components window, you can select components you want to modify or remove.

Disable a Package

Alert
Packages should not be deleted for consistency with those historically reserved.
To disable a package, click on the Edit icon, in the Add/Edit Packages section uncheck the box labeled Enable.
Alert
It is not recommended to remove packages as they contain statistical information that can be affected, when you no longer wish to use a
package, disable it.

Assign Packages to Seasons

Packages may be assigned to any of the seasons, i.e. a package may have a different value for a High Season than for a Low Season. The assignment of rates to
the packages is made according to the procedure for the management of seasons, see the section Rates for Tourist Packages or Programs.


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