Packages, Invoicing Concepts, Automatic Charges PMS FAQ
Why are some package components registered as Room Rentals on the Guest account statements?
Novohit will use the
HAB Rental Invoicing Concept for the
Package breakdown charge, if its components have no associated amount.
As mentioned in
Packages, for example, during the
Night Audit, when the system goes through the Package components to recalculate the new amount for each component and finds that the component has price assigned = 0, it does not apply the charge for that detail, therefore the entire amount of the charge you wish to apply remains as differential and Novohit defaults to the
HAB Rental Concept to apply the charge for the package.
To avoid this case, you can assign a symbolic value (it can be $1) to the components of the package, so that the system can recalculate the amount to be charged for the component.
Is it better to use Packages, Invoicing Concepts or Automatic Charges?
It depends on the case. In case of packages that have only one component defined and that are not used in reservations, but can only be sold at the Front Desk, we suggest using
Invoicing Concepts that can be assigned as Automatic Charges, with any amount, amount and for any day of the stay, in the room check-in.
These automatic
Invoicing Concepts, which do not require itemization, can be easier to use than packages and are automatically applied during the nightly audit, just like rental and package charges. e.x. Tour, massages, transfers, etc. are some examples of services or products that can be sold from the Front Office without being associated with a stay (Registration).
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