Cancellation of Payments from Previous Days

Cancellation of Payments from Previous Days

In the Front Desk or Point of Sales Cashier areas, it is not possible to cancel accounts from previous days in order to modify them and reissue them, this is basically due to issues of consistency of the historical information of income and accounting.

What you can do is to reprint a document of previous dates, which has the effect of canceling the original invoice and generate a new type of document to replace it, which may or may not be a new invoice.
This can be done depending on the module in which the operation is required:
  1. Front Office: in the Reprint of Invoices application.
  2. Point of Sale: in the application Reprint of Invoices
Only the cancellation of the current day's information can be performed:
  1. Front Office: in the application Cancellation of Invoices
  2. Points of Sale: Process for Modify Point of Sale Payment

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