Control of DTE Received - Companies Mail Contact
This application is used to check the status and send a response to the DTE received from suppliers in the Mail Contact Companies (*) box, which all taxpaying companies must register in their own SII portal. This is the centralized mailbox for receiving electronic invoices from companies (suppliers).
In this application you will also be able to download the DTEs in XML format from your suppliers and then upload them to External DTE Reception.
Novohit recommends using a mailbox with this name format: proveedores@miempresa.cl. Where mycompany.cl is the official domain of your company.
The proveedores@miempresa.cl mailbox can be an alias, it should not be a real mailbox. Remember that Novohit will provide a real mailbox where your company should forward the received emails to proveedores@miempresa.cl.
They should not use the box provided by Novohit as Mail Contact Companies.
In order to start using this functionality, you must coordinate with the Novohit Support Team by submitting a ticket.
The main screen shows the following sections:
Search for Electronic Documents Received: the search for received DTEs is performed, according to the selected criteria. The date of the current day is automatically displayed.
Electronic Documents Received: displays the acknowledgements of receipt sent.
Search for DTE Received
To execute the search for the DTE of Received in XML format, perform the following steps:
Enter Administration (Back Office) → General Accounting → Fiscal Reports → Control of DTE Received
Enter the corresponding fields to perform the search:
Field Description Invoiced To The company name or supplier's name. Document Type Select the type of document. Folio DTE Enter the document number. Date From Enter day/month/year start date of the received search. You can also select the date from the calendar. Date To Enter day/month/year date of completion of the received search. You can also select the date from the calendar.
Press the Search button.
In the Electronic Documents Received section the search result will be displayed.
Download DTE
To download a received DTE, click on the XML Sheet icon in the Received File column in the Electronic Documents Received section.
Novohit will only process "exchange" XML. The DTEs that can be processed are those that comply with the interchange SII specification (EnvioDTE_v10.xsd), they are the XMLs that start with the <EnvioDTE> node. See the References section for more details.
Receipt Acknowledgement Queries
As of August 01, 2017 the Register of Purchases and Sales (RCV) replaces the obligation to keep the Book of Purchases and Sales, as well as to send the Electronic Information of Purchases and Sales for taxpayers who are authorized as electronic issuers.
This scheme implied that the market systems had to send an automatic response of "good structure" (SCHEMA validation) and good digital signature.
In a second instance, the same scheme required a commercial response within X days to accept or reject the invoice and the receiver had the power to accept or reject the invoice.
The SII determined that this scheme caused discrepancies in the declarations and put into effect a new scheme: the acceptance or rejection must be made directly on the SII portal, indicating that the receiver must enter the SII portal to reject explicitly because if he/she does not reject it, it is considered approved.
It should be noted that they never abolished the scheme of acceptance/rejection of the Taxpayer (commercial acceptance), remaining in a legal limbo. However, precisely after the new SII legal scheme, the previous invoice exchange scheme is NOT reliable because NOT all suppliers (issuers) have a commercial exchange scheme.
We clarify that Novohit will only send the first standard automatic response to confirm the reception, the "good structure" (validation of SCHEMA) and the good digital signature (validation that the digital signature is correct) of the DTE; but the commercial acceptance must be done in the SII portal as required by the tax resolution in force.
Acceptance or Rejection Commercial Responses can only be sent from the SII portal.
You can consult the information of the DTE of third parties and of the acknowledgements of receipt, by performing the following steps:
Enter Administration (Back Office) → General Accounting → Fiscal Reports → Control of DTE Received.
You can search for the XML DTE.
In the Electronic Documents Received section, you will find the following information of the XML DTE file:
Sending Acknowledgement of Receipt
As of August 01, 2017 the Register of Purchases and Sales (RCV) replaces the obligation to keep the Book of Purchases and Sales, as well as to send the Electronic Information of Purchases and Sales for taxpayers who are authorized as electronic issuers.
Commercial Acceptance or Rejection responses can only be sent from the SII portal.
If for any reason at the moment of constructing or generating the acknowledgement of receipt it was not sent to the corresponding e-mail, follow the steps below:
Enter Administration (Back Office) → General Accounting → Fiscal Reports → Control of DTE Received
Look for the XML DTE that was not sent.
In the Electronic Documents Received section, in the Send Response column:
Enter the e-mail address in the blank field.Activate the check box.
Press the Send Auth Reply button.
The Sent Reply column will show the email to which it was sent.
References
The following are the official technical references of the SII:
a. XML FORMAT FOR ELECTRONIC DOCUMENTS SII "Important" section EnvioDTE_v10.xsd (main xsd and including the 3 following ones)
b.1 Paragraph 2.7.- Implement the exchange of DTEs with other authorized taxpayers.
b.2 Annex A 3.1. XML and Base64 format.
b.3 Annex A.3.4. Electronic Tax Document (DTE)
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