Native CFDI Cancellation - PMS Front Office

Native CFDI Cancellation - Front Office PMS

Actual Day

To perform the cancellation of a cfdi issued on the current day when the room does not have a new check-in:

Go to Front Office → Reception Cashier → Cancellation of Invoice

In the Accounts Issued on the Day section you will see the list of invoices that have been issued. By pressing the trash bin icon, you will be able to select the one you wish to cancel.

By pressing the button Reactivate Account: The SAT is sent the consultation of the status of the cfdi.

If the status is Current - Cancellable without Acceptance, a message will be displayed at the top of the screen "Are you sure you want to reactivate the account...? 

Press Yes to cancel the cfdi and reactivate the account.

Press No to cancel the process.




Previous Days

To cancel a cfdi issued in previous days or the day when the room is already registered: Go to Front Office → Reception Cashier → Reprint of Invoices
Enter the invoice date of the document to be cancelled, in the Filter by section in the Invoice Date field.
Click on the Search button.
In the Issued Accounts section press the Re-Print Invoice icon of the room from which the cancellation of the cfdi is made.
In the Account Detail perform the following actions:
Press the button Consult cfdi in SAT. The cfdi status message will be displayed: Pressing the message link will open the SAT cfdi verification page whereby entering the data in the field Provide the digits of the image* and clicking on the button Verify cfdi you will be able to print the consultation. 
Cancellation process for: 

Current - Cancellable without Acceptance

           
                                
In the Document Type field select Non-Tax Document. Press the Generate Electronic Invoice button. If no cancellation request is required from the receiver, the invoice will be cancelled immediately. Consult the status of the cancellation in the Consult CFDI Status in SAT application.

​Current - Cancellable with Acceptance


In the Document Type field select Non-Fiscal Document.

Press the Generate Electronic Invoice button. The invoice cancellation request will be sent through the SAT Portal, the invoice recipient will receive a message of interest in his/her Tax Mailbox, informing that there is a cancellation request.

The receiver must express acceptance or rejection of the cancellation through the SAT Portal within three business days from receipt of the request. If no response is issued, it will be considered as a fictitious positive and the invoice will be cancelled.

Check the status of the cancellation in the Consult CFDI Status in SAT application.